[volt-nuts] 3458A Multi-Year Calibration/Service Agreement

[Todd Micallef]

Don,

I have not negotiated the agreement but am happy with the cost. You will be
too if the meter fails cal and needs repair. I paid for the 5 years of
service up front and the calibration agreement is paid annually. I found it
easier to do it this way. I changed the calibration level to the one with
uncertainties on the third year. They just canceled the old cal agreement
and the new one renews upon payment.

My meter has failed once and the A1 needed to be replaced. It paid for the
service contract a few times over. I renew for another 5 years next year if
possible. If they announce a replacement meter, I will renew ASAP.

There has been no mention of anyone getting a discount. Some companies like
Tektronix will give a discount if you list a large amount of equipment for
possible cal. I was told you didn't need to send it all in but just be a
potential source of more revenue. Keysight might work the same way. List
out all your gear for cal and maybe they will work with you on pricing.

Todd

On Thu, Apr 12, 2018 at 11:48 AM, Don at True-Cal <truecalservices at gmail.com>
wrote:

> I have been in contact with Keysight US sales team and I'm getting ready
> to sign a 5-year contract for yearly calibration and any service or repair
> needed during the agreement period. The agreement is for the lowest level
> of calibration service "Keysight Calibration Agreement" with a yearly price
> of $588 and "Repair Agreement" for a yearly price of $192, totaling $780
> per year for both. They are offering a 5% discount for a 5-year agreement
> which brings the cost to $741 yearly committed for 5 years. I know this is
> a lot higher cost than what used to be $250-$350 several years back. Has
> anyone in this group negotiated, or know of, a recent multi-year agreement
> with Keysight for 3458A calibration/repair that can comment on this.
>
> Don
>
> -----Original Message-----n this group
> From: volt-nuts <volt-nuts-bounces at febo.com> On Behalf Of Dr. David Kirkby
> Sent: Wednesday, April 11, 2018 7:48 AM
> To: Discussion of precise voltage measurement <volt-nuts at febo.com>
> Subject: [volt-nuts] Does desoldering and resoldering an LTZ1000A reset
> the ageing?
>
> There seems to be plenty of evidence that meters like the 3458A improve
> stability over time. I believe that most/all is due to improved stability
> of the LTZ1000A.
>
> Does anyone know if desoldering one and resoldering resets the aging
> process? I see a number of used LTZ1000A ICs on eBay from China that look
> like they have been poorly removed. They are about the same price as a
> brand new LTZ1000A.
>
> I wondering if properly removed, a used chip is no more stable than a new
> one.
>
>
>
> Dave
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