[time-nuts] another Ebay mixup
Didier Juges
didier at cox.net
Sun Jun 10 01:38:38 UTC 2007
I have had two really bad packing jobs come to me, with serious damage,
and in both cases, the vendor made it right. A DC-503 counter and TM-501
mainframe came
with the front panel busted (but still working) and the seller gave me
full credit. In another case (not quite as much damage on an HP 8657B),
the vendor gave me a partial refund that was fair.
Both vendors apologized and said they would pay more attention. These
vendors got positive feedback. I am not sure what else I could have done
under the old feedback system.
I consider myself lucky, and I am prepared for the day I am not so lucky
(at least I hope I am prepared...)
Didier KO4BB
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