[time-nuts] Off Topic in the Extreme

[Bob Camp]

Hi

The cable company can play games on their end to significantly impact what you get at the modem.

Bob



On Sep 2, 2010, at 12:53 AM, "Max Robinson" <max at maxsmusicplace.com> wrote:

> I noticed that after I hooked up my phone to the cable company my computer connection became a lot more reliable.  Both pass through the same modem. In fact it has not been off since the hookup.  I think they do try very hard to keep the computer path on for those who also have the phone service.  We also have a minimum cost cell phone for emergencies both in the car or at home.
> 
> Regards.
> 
> Max.  K 4 O D S.
> 
> Email: max at maxsmusicplace.com
> 
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> ----- Original Message ----- From: "jimlux" <jimlux at earthlink.net>
> To: <didier at cox.net>; "Discussion of precise time and frequency measurement" <time-nuts at febo.com>
> Sent: Wednesday, September 01, 2010 11:41 PM
> Subject: Re: [time-nuts] Off Topic in the Extreme
> 
> 
>> Didier Juges wrote:
>>> Not unlike Cox. They generally provide great service, but when problems do crop up (rare, but it has happened), the only thing that they guaranty is that you will get their bill in the mail on time. Any more than that is just gravy...
>>> 
>>> Didier
>>> 
>> This is the fundamental difference between consumer service and business service.  Yes, one pays more for the business service, but there's also none of this "best efforts" nonsense.. They say, "we pass X traffic at Y bits per second, and if it breaks, we'll fix it within Z hours, etc."
>> 
>> 
>> It's also why, ultimately, the "phone company" (even the unregulated data services side) is generally better than the "cable TV company"...It's a mindset thing.
>> 
>> The folks maintaining the physical plant for the former have a "keep the lights on at all cost" mindset. .The folks maintaining the physical plant for the latter have a "well. if it breaks, you're just not being entertained, so we'll rebate a days worth of entertainment on your next bill"
>> 
>> The VoIP folks over cable will get their mindset straight after a few spectacular "I tried to call 911 but the cable was out" events.
>> 
>> 
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