[time-nuts] SRS PRS10 problem

J. Forster jfor at quik.com
Thu Feb 17 21:11:21 UTC 2011


I've had such blowoffs from SRS, simply asking for a schematic of an old
power supply. Uncooperative and unhelpful is a total understatement.

I will never buy any of their stuff again. I simply don't care if it is
the best in the world (which it is probably not the case), if the
documentation and other minimal support is not available, they are simply
a company not worth dealing with.

Even if I got it free, it's still not worth half the price.

YMMV,

-John

=================


> I wanted to say "those customers who bought them new directly from them"
>
> While I do not agree with the practice, many companies treat their primary
> customers better than those who buy aftermarket.
>
> What is relevant is what the vendor believes is relevant. What you and I
> think about it IS irrelevant.
>
> They do not want to exert control on who owns it later, but they exert
> control on what they do with their spares.
>
> Its a fact of life.
>
> Didier KO4BB
>
> Sent from my Verizon Wireless BlackBerry
>
> -----Original Message-----
> From: Magnus Danielson <magnus at rubidium.dyndns.org>
> Sender: time-nuts-bounces at febo.com
> Date: Thu, 17 Feb 2011 18:26:41
> To: <time-nuts at febo.com>
> Reply-To: Discussion of precise time and frequency measurement
> 	<time-nuts at febo.com>
> Subject: Re: [time-nuts] SRS PRS10 problem
>
> On 02/17/2011 12:23 PM, shalimr9 at gmail.com wrote:
>> It sucks, but they may only have a small qty of the spares, and they
>> keep them for those customers who paid full price.
>
> Full price?
>
> Someone payed full price for it originally. The notion that can have
> control over who owns it later is strange and not relevant. Sending it
> to them for repairs may be possible thought.
>
> Cheers,
> Magnus
>
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