[time-nuts] [Bulk] Re: Windows app for FE5680 info dump

Don Latham djl at montana.com
Fri Jan 27 20:57:55 EST 2012


Right. Call it .jpg and mail away.
Don

Scott Newell
> At 06:17 PM 1/27/2012, J. L. Trantham wrote:
>>Same thing happened to me.  AVG has no problem with it.  I turned off
>>Symantec, downloaded it, saved it, and proceeded.
>
> I don't really think there's much I can do.  I sent in a false
> positive report to Norton/Symantec, but I got back the dreaded "can't
> dupe" reply.  From what I found online, if you're getting a
> reputation message, it's because they've not seen the executable
> enough times to trust it (or something like that).
>
> Here's their latest message to me:
>
> We are writing in relation to your submission through Symantec's
> on-line Security Risk / False Positive Dispute Submission form for
> your software being detected by Symantec Software. After downloading,
> installing and scanning your software with Symantec's latest
> definitions we have been unable to reproduce this detection. Can we
> please ask you to ensure that you are using Symantec's latest virus
> definitions for detection? They can be found using live update or
> alternatively from the URL below.
>
> http://securityresponse.symantec.com/avcenter/defs.download.html
>
> Due to not being able to reproduce this issue we require the
> additional information below to progress the dispute.
>
> * The message or a screen shot of the message received
>
> * A specific URL to download the software
>
> * Exact instructions on how to recreate issue
>
> * Symantec product and version being used for detection
>
> If this dispute is no longer valid please respond to this email and
> we will close off the dispute.
>
> Please respond to this email within 14 days with all questions or
> requests above answered. Failure to respond to this email within 14
> days will deem the Security Risk Dispute submission to be no longer
> valid and initiate a closure procedure. Once closed a new submission
> for the same issue can be opened up to two times. Each new submission
> is subject to the time frame for response of a further week from the
> submission date.
>
> Sincerely,
>
> Symantec Security Response
>
>
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-- 
"Neither the voice of authority nor the weight of reason and argument
are as significant as experiment, for thence comes quiet to the mind."
R. Bacon
"If you don't know what it is, don't poke it."
Ghost in the Shell


Dr. Don Latham AJ7LL
Six Mile Systems LLP
17850 Six Mile Road
POB 134
Huson, MT, 59846
VOX 406-626-4304
www.lightningforensics.com
www.sixmilesystems.com






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