[volt-nuts] "*WAY* too expensive for even Keysight to, redesign"

[Dan Kemppainen]

On 5/15/2015 12:00 PM, volt-nuts-request at febo.com wrote:
> In this paradigm shift I think Keysight is better then most.

In my experience Agilent/Keysight has been very good. Had a signal 
generator long out of warranty, develop a problem with a front panel 
encoder. When calling for a replacement part they asked about why I 
needed the part...

To make a long story short I ended up sending the signal generator in 
for service work and new NIST calibration, all free of charge. For 
something 7 years out of warranty, I was very pleased. Been buying a lot 
of Agilent/Keysight since then.

Not saying one should expect this sort of service, but in at least one 
case they offered it!

Dan